Our skilled technicians are top-tier professionals with a phenomenal range of expertise pertaining to computer and hardware repair. While other companies may only focus on one service or try to sell you their products, our Agents are concerned with offering you the absolute best solution to your problem. We understand that every case is unique and can tailor-fit a repair to assist you. Often times, repairs may not be cost effective given the cost of the parts or the cost of a replacement unit. If this turns out to be the case, we’ll let you know and share our professional opinion on the best course of action.

What brands do you service?

We are qualified to handle all major brands and even the lesser known. Our skill-set can even be utilized to service equipment outside the realm of computers, including but not limited to printers, gaming consoles (Xbox, PS2, etc.), televisions, monitors, and Ipod/IPhones! Call in or chat with one of our Agents for an assessment. Diagnostic fees for non-computer equipment may apply.

Are there any fees associated with having my machine diagnosed for repairs?

Most diagnostics are free. There are diagnostic fees associated with non-computer equipment. We advise that you call in or chat with an Agent to properly assess your situation. This will ensure you do not incur additional costs associated with inspecting certain equipment.

How do I send in my computer for repair?

We offer a mail-in service to extend our superb electronics expertise to consumers who may not have the ability to come into our facilities. Securely prepare your machine using at least 2″ of packing material. We recommend that you insure your machine and ship with a tracking number. Include a prepaid return shipping label (Round Trip) and send to:

onCALL 25/8, inc.

ATTN: MAIL IN REPAIRS

3260 Duke St. 2nd Fl.

Alexandria, VA 22314

Can you retrieve data from a broken or malfunctioning hard drive?

Yes we can! A common issue is the possibility of data loss. Our experts offer a wide range of recovery and retrieval solutions. We can even custom tailor a solution to fit your budget. Call in or chat with an Agent to see how we can solve your data issues. Important: there is a non-refundable $75 diagnostic fee before assessment which will go towards total recovery if accepted.

How long do repairs usually take?

Diagnostics take 24-48 hours from arrival. After a client has approved repairs, an additional 24 hours is required for software repairs and hardware repairs as well if parts are in stock. For repairs requiring ordering of parts, additional time will be needed to acquire hardware from vendors. Each case is unique and we strive to offer the timely and superb service.

What are your hours of operation?

We aim to provide the top-notch service 25/8.

Our store hours are

Monday – Friday 8:00am – 9:00pm

Saturday 8:00 – 6:00

Service Line 25 hours a day, 8 days a week.

I am unable to come into the shop, Is it possible for someone to come to my home or office to diagnose my machine?

Absolutely. Call in or chat with an Agent to schedule for a free on-site evaluation.

Quiz

Laptops Keyboard Repairs

Laptops in VA, DC and MD. often have problems with their keyboards. From keys that don’t type to keys that pop off. onCALL 25/8 Computer Repair can help you with replacing your keyboard in VA, DC and MD. . We stock keyboards for most makes and models. To see the Brands that we service, check here. To see if we have your keyboard in stock, please submit a request here:

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potential clients.

The responsibilities will include, among other things:

Extensive time on the phone contacting potential clients and existing clients to identify and establish current needs for our services. Noting the outcome of each individual call.

Scheduling appointments for our sales reps to go onsite and providing detailed client information based upon previously made calls.

Helping our sales force schedule follow ups, process payments, etc.

Providing weekly feedback to management on the status of projects, client feedback, etc

This position has huge growth potential which is limited only by your ability to establish and develop relationships with our potential and existing customers.You will be the hub at the center of our sales wheel.

Benefits include two weeks paid vacation, HUGE commission potentials, and an environment where your success is completely dictated by the energy that you bring to work every day. Please send your resume in the body of the message along with a few paragraphs on why you are the ideal candidate for this job.

Location: Alexandria, VA

Compensation: Negotiable

Principals only. Recruiters, please don’t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

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1. Namerequired
2. Email - We'll never sell or share your info e-mail required
3. Zip coderequired
4. What seems to be the problem?required
5. Brand - Who makes your equipment (e.g Dell, Apple)required
6. Enter your full model (e.g. ipad, Inspiron 5000, etc) required
7. Address
8. Phonerequired
9. How did you hear about us?required

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